Crafting intelligent search within the enterprise at KMWorld 2024

At KMWorld 2024 in the Enterprise Search & Discovery track, Marianne Sweeny, principal consultant, Daedalus Information Systems and Bonnie Chase, director, AI product marketing, Vespa.ai discussed, "Intelligent Search Within the Enterprise."

The importance of story making combining humans and AI at KMWorld 2024

At KMWorld 2024, John Lewis, CKO, Explanation Age LLC, and, Art Murray, CEO, Applied Knowledge Sciences, Inc. and Director, Enterprise of the Future Program, International Institute for Knowledge and Innovation, presented their session, "Story Thinking: Combining Human & Artificial Intelligence."

Introducing KM & AI Summit 2025: An opportunity for discussion, innovation, and networking in Scottsdale, AZ

At KMWorld 2024, Information Today, Inc., announced KM & AI Summit 2025, a premiere event hosted in Scottsdale, AZ that invites professionals from all industries to discuss and explore the bustling intersection of knowledge management and AI. Planned for March 17-19 at the JW Marriott Scottsdale Camelback Inn Resort and Spa, KM & AI Summit 2025 is a must-attend event for KM professionals, AI specialists, data scientists, and business and IT leaders alike.

$90M fuels ChapsVision’s acquisition of AI-powered search vendor, Sinequa

ChapsVision, a leader in AI-enriched data processing, is announcing its acquisition of Sinequa,  a global authority in AI-powered enterprise search and retrieval-augmented generation (RAG). Along with a recent infusion of funds—totalling $90 million—ChapsVision's acquisition of Sinequa will fuel the company's growth, both in market presence and AI innovation. 

KMWorld 2024 kicks off with a major focus on humans and AI working together

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

The intersection of text analytics and GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Understanding knowledge and information architecture for GenAI at KMWorld 2024

KMWorld returned to the J.W. Marriott in Washington D.C. on November 19-21, with pre-conference workshops held on November 18.

Five9 AI Agents pair flexible autonomy with personalized, accurate conversations

Five9, provider of the Intelligent CX Platform, is launching Five9 AI Agents, the next generation of Five9 Intelligent Virtual Agents (IVA) that merges GenAI with conversational AI and natural language processing (NLP) to deliver intuitive, personalized experiences across voice and digital channels. Making highly knowledgeable, human-like interactions for chat and voice bots a reality, Five9 AI Agents reduce the number of interactions needed to be elevated to human agents while ensuring businesses retain control, flexibility, and trust over their AI deployments. 

Where knowledge management meets AI: Solutions, approaches, and considerations

KM experts joined KMWorld's latest webinar, Enabling Knowledge-Based AI, to examine key components and best practices for adopting AI-enabled approaches that evolve, extend, and power knowledge systems

Totango announces AI-driven churn intelligence solution

An Enterprise CSP offers enterprise-grade custom AI models for driving growth

Adopting RAG while addressing its complexities with Shelf, Coveo, and Progress Semaphore

Experts from Shelf, Coveo, and Progress Semaphore joined KMWorld's webinar, Unlocking the Power of RAG, to speak to the nuance of extracting value from RAG at scale while mitigating its complications

eGain AI Agent centers transparency, trust, and knowledge system integration

eGain, the AI knowledge platform for service, is unveiling the eGain AI Agent, the latest product from eGain announced at its Solve 24 conference. Designed with engagement and clarity at its core, eGain AI Agent brings true knowledge system integration to the burgeoning world of agentic AI.

Augmenting product discovery and ecommerce journeys with GenAI

Experts joined KMWorld's webinar to explore how GenAI is rapidly changing the world of search and product experiences, from technological requirements to customer expectations

Navigating the intersection of KM and GenAI: Challenges and solutions

David Seuss, CEO of Northern Light, joined KMWorld's webinar, Overcoming the Barriers: How to Integrate Generative AI into Knowledge Management Systems, to explore the nuances of leveraging GenAI to enhance KM systems and overcome the various challenges associated with its deployment.

CrowdStrike and Omnissa collaborate to securely optimize work experience and productivity

AI-native cybersecurity and digital work platform integration delivers real-time threat detection and automated remediation to natively secure virtual and physical environments

Zoovu’s AI-powered search and product discovery platform is now available on Microsoft Azure

Microsoft Azure customers now gain access to Zoovu's product discovery platform to take advantage of the scalability, reliability and agility of Azure to launch generative AI applications

FullyRamped’s AI role-play platform seamlessly up-skills sales reps

FullyRamped, the AI role-play platform for sales teams, is announcing that it has raised $2.3 million in pre-seed funding led by BoxGroup, MaC Venture Capital, and NOMO Ventures with participation from Greylock and Sequoia. With this funding, FullyRamped will enhance its sales upskill AI technology, as well as expand its team and accelerate its go-to-market strategy.

Zendesk strengthens human and AI partnership with latest round of offerings

Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows

Slingshot brings data and business users closer with new AI-driven capabilities

Slingshot's latest release empowers every business to make informed decisions based on the entirety of a company's data sources across departments, platforms, and channels

MicroStrategy battles GenAI’s ‘trough of disillusionment’ with latest accessibility-centered update

MicroStrategy Incorporated, a pioneer in AI-powered business intelligence, is debuting the latest iteration of MicroStrategy ONE, the fully cloud-native AI/BI platform for solving some of the world's toughest data challenges. The newest version centers on the power of generative AI (GenAI) to make enterprise data and insights more readily available to all employees, including the less-technical frontline.